NM
NIRESH M
1 reviews | Active since Sept 2015
07 Dec 2015, 13:07
damaged goods that i cant return
Si I purchased parmalat cheese slices over 2 weeks back , it was off, when I called the call centre i reported the matter and told the call centre agent who was extremely rude i will return for a refund ! he tells me since i reported it I must keep that useless spoilt product until they contact me from headoffice !!! what a load of junk , i must eat a spoilt product !!!! I am still waiting 2 weeks gone so we must be aware before reporting to parmalat first because then you cant return and will be stuck with the product!!!
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Parmalat's replyOfficial
08 Dec 2015, 14:13Hello super1,
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15/12/183.
Kind Regards
Parmalat Customer Care Line
*** - LS
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15/12/183.
Kind Regards
Parmalat Customer Care Line
*** - LS
Parmalat's reply08 Dec 2015, 14:13
Official
Hello super1,
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15/12/183.
Kind Regards
Parmalat Customer Care Line
*** - LS
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15/12/183.
Kind Regards
Parmalat Customer Care Line
*** - LS