MI
Mastoera I
1 reviews | Active since Apr 2022
14 Apr 2022, 05:30
Cream not setting
I always buy only parmalat fresh cream a few times of buying it, it does not get stiff. Its almost like it's sour I had a few experiences and when I take it back to the shop they advise me to contact parmalat can you please assist ASAP
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Parmalat's replyOfficial
19 Apr 2022, 10:17We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 22/04/308 Kind Regards
Customer Care Line
Your reference as discussed with our consultant: 22/04/308 Kind Regards
Customer Care Line
Best regards,
Parmalat's reply19 Apr 2022, 10:17
Official
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 22/04/308 Kind Regards
Customer Care Line
Your reference as discussed with our consultant: 22/04/308 Kind Regards
Customer Care Line
Best regards,