YP
Yolanda P

1 reviews | Active since Apr 2013

18 Oct 2022, 08:00

Chemical taste and smell steri stampie

It has now been almost two months since me and my husband one evening each had a sterry stampi. After my husband opened his and took 2 big gulps of his stampie, he instantly got very sick. His bottle had a horrible taste and smell like a sort of chemical.

He was sick for the rest of the night with vomiting and stomach cramps. I wrapped the bottle and placed it in the freezer, it wouldn't freeze at all. It was boiling over inside the freezer making all the food smell like the chemical. I sent an email to parmalat and got a response that they would like to collect the sample and send it to for testing.

It has been collected almost two months ago and now I don't get any response from them as to what made my husband so sick with stomach cramps and vomiting. I have been sending emails without any response. I don't even want to think what would have been the result if it was a small child that had the bottle in question.

No refund, no replacement nor any compensation was received for a horrible night we had to endure.

0
Replies (1)
Parmalat
Parmalat's reply18 Oct 2022, 16:35
Official
Good day Mrs Y Person,

Please accept our apologies, your complaint Reference22/10/309 has been escalated through to the relevant department. We will do a follow up with regards to why you have not received any correspondence yet. 
 
We would also like to thank you for bringing this matter to our attention. 
 
Once again thank you. 
 
Kind Regards 
Lactalis