1 reviews | Active since Mar 2015
On black Friday end of November, I purchased the 850g Parmalat cheese for R100 which was on special. When I got home, I've placed the cheese in the fridge. The Tuesday my daughter called me to tell me that the cheese is tasteless. I called Lactalis, and they took my statement and requested that I keep the cheese as they would send their driver to come pick it up. A week later I got another call and was told that the driver cannot come to my area and that I should throw away the cheese, which I did. I was told that Lactalis will send me a sms with a voucher for the money I wasted on the cheese. I kept calling them and they promise to call back but I haven't heard from them eversince. Complaint number 23/12/35. This is utterly disgusting service. I will make sure that my family members and friends don't purchase any parmalat products.
Best regards,
Best regards,
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