1 reviews | Active since Jan 2016
Blue mould in yoghurt long before expiry
Today I opened 2 yoghurts of same flavor from the six pack, Fruit Salad flavour specifically. The first yoghurt tasted awful,I almost threw up,but on my third s****ful I spat it out to discover that the awful taste was a big blob of green/blue mould.I then opened a second yoghurt of the same flavours, only to discover a layer of 2 smaller blobs of blue mould. The expiry date is 8 Jan'16, Batch id's were B129 B 09:21 and B129 B 09:19. I ought this six pack from the Checkers in Rivonia on Wed 30 Dec'15. I had a few s****fuls servings of the first yoghurt, which tasted like blue vein cheese. I hope I'll be alright,but please can you look into this, however please also note that the rest of the yoghurts in the six pack were fine. Parmalat makes great products so I'm sure you will rectify this & get back to me with a resolution. By the way I have photographs of the second yoghurt showing expiry date on the lid and the blue mould blobs, which I took on my iPad as soon as I realized these 2 flavours of Fruit Salad were off. Let me know who to send these to in your reply and I'll happily forward them.
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/01/43.
Kind Regards
Parmalat Customer Care Line
***
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/01/43.
Kind Regards
Parmalat Customer Care Line
***