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terry E
1 reviews | Active since May 2015
03 May 2015, 19:01
bad tasting yogurt
have had similar experience. Bought black cherry yogurt mid march and a terrible metal taste. Called customer care and was collected a couple of days later to be tested but have heard nothing since though I phoned 25 April and was promised someone would phone me. A week later nothing. Bought 1 last week and was fine. Bought 3 kg tubs on Thursday and they are all terrible. Ref ***<br>
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Parmalat's replyOfficial
04 May 2015, 12:15Hello terrye,
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention as discussed with our consultant on Ref: 15/05/61
Kind Regards
Parmalat Customer Care
*** - AF
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention as discussed with our consultant on Ref: 15/05/61
Kind Regards
Parmalat Customer Care
*** - AF
Parmalat's reply04 May 2015, 12:15
Official
Hello terrye,
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention as discussed with our consultant on Ref: 15/05/61
Kind Regards
Parmalat Customer Care
*** - AF
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention as discussed with our consultant on Ref: 15/05/61
Kind Regards
Parmalat Customer Care
*** - AF