RA
Renchia A
1 reviews | Active since Nov 2009
17 Apr 2015, 14:06
Bad taste
Hi there<br> <br> I bought a Black Cherry Fruit Yoghurt from Checkers Durbanville at approx. 13:00 on the 17th April. <br> <br> It looks fine but there is a metal like taste in the milk.<br> Now i'm not sure but I've never had a taste this bad from the yogurt. <br> Expiry date: 24 April 2015 but i'm not sure that's correct. <br> <br> I also bought a choc chip yoghurt in the same purchase and there are little white blobs in it.<br> Expiry 1 May 2015.<br> <br> Could you please investigate?<br> <br> It could perhaps be a after delivery storage problem?<br> <br> I dont want to keep wasting money on unsatisfactory product.<br> <br> Thank you
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Replies (1)Parmalat's replyOfficial
20 Apr 2015, 08:57Hello CPTfemale,
We would like to thank you for informing us of your unfortunate experience with our product.
Please note we attempted to make contact with you regarding your complaint without success as the number provided does not exist.
Please respond to the email sent with an alternative number to complete the logging of this complaint.
Alternatively you are welcome to call the customer care line on *** quote Ref: 15/04/661
We will then complete and escalate the matter on your behalf.
Kind Regards
Parmalat Customer Care
*** - AF
We would like to thank you for informing us of your unfortunate experience with our product.
Please note we attempted to make contact with you regarding your complaint without success as the number provided does not exist.
Please respond to the email sent with an alternative number to complete the logging of this complaint.
Alternatively you are welcome to call the customer care line on *** quote Ref: 15/04/661
We will then complete and escalate the matter on your behalf.
Kind Regards
Parmalat Customer Care
*** - AF
Best regards,
Parmalat's reply20 Apr 2015, 08:57
Official
Hello CPTfemale,
We would like to thank you for informing us of your unfortunate experience with our product.
Please note we attempted to make contact with you regarding your complaint without success as the number provided does not exist.
Please respond to the email sent with an alternative number to complete the logging of this complaint.
Alternatively you are welcome to call the customer care line on *** quote Ref: 15/04/661
We will then complete and escalate the matter on your behalf.
Kind Regards
Parmalat Customer Care
*** - AF
We would like to thank you for informing us of your unfortunate experience with our product.
Please note we attempted to make contact with you regarding your complaint without success as the number provided does not exist.
Please respond to the email sent with an alternative number to complete the logging of this complaint.
Alternatively you are welcome to call the customer care line on *** quote Ref: 15/04/661
We will then complete and escalate the matter on your behalf.
Kind Regards
Parmalat Customer Care
*** - AF
Best regards,
