LM
Lesego M

1 reviews | Active since Jan 2022

21 Dec 2024, 14:50

Bad baby milk

I bought my 1 year old the baby follow up milk on Wednesday through the Checkers60 Sixty App. She took a few sips and didn't want it anymore. After two days, I noticed a cottage cheese like texture on her tongue. This then turned to a bad case of oral thrush. You guys are going to kill our babies one day

0
Replies (1)
Parmalat
Parmalat's reply27 Dec 2024, 09:03
Official
We at Lactalis Consumer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.  Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 24/12/411 Kind Regards,
Lactalis Consumer Care Line.