PM
PROMISE M
1 reviews | Active since May 2025
22 May 2025, 08:41
An unhappy customer
I bought a Double cream plain parmalat yoghurt from Pick ‘n Pay on the 16th May 2025 and to my surprise it smelled very bad and it was very light.
I always buy the plain yoghurt and never had an issue regarding it.I bought it at Pick n Pay Phillip Nel.The Barcode is ***079
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Replies (1)
Parmalat's replyOfficial
05 Jun 2025, 08:14We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured, your complaint was forwarded to our Head Office and to the relevant franchisee / factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 25/05/613
Kind Regards,
Lactalis Consumer Care Line.
Lactalis Consumer Care Line.
Parmalat's reply05 Jun 2025, 08:14
Official
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured, your complaint was forwarded to our Head Office and to the relevant franchisee / factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 25/05/613
Kind Regards,
Lactalis Consumer Care Line.
Lactalis Consumer Care Line.