NP
Nicole P

1 reviews | Active since Jul 2014

04 Sept 2018, 13:58

A very unsatisfied customer

About two weeks ago I purchased a 6 pack of parmalat milk and it came with no caps. I send a message on the parmalat website. They called a week later at an in convenient time. So I told them to call working hours and they never called back.. This is very unprofessional..

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Replies (1)
Parmalat
Parmalat's reply10 Oct 2018, 17:17
Official

Good Day Ms NA Pillay

Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.

Your complaint has been forwarded to the relevant department for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.

We apologize for the inconvenience caused and look forward to be of further service to you.

Kind Regards

Parmalat Customer Care

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