TS
Tanya S

1 reviews | Active since May 2014

20 Dec 2018, 22:14

A cut above the rest!

I would like to give Parmalat a huge shout out! One of their products were slightly off par and I decided to inform them via their website. Within a few days I received a call from a friendly consultant informing me that they have received my complaint and are terribly sorry for the inconvenience and gifted me with a voucher. I will continue to support Parmalat, not only because their products are great, but they take customer care to heart. A division where so many other manufacturers fall short. Thank you Parmalat!

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Replies (1)
Parmalat
Parmalat's reply27 Dec 2018, 18:17
Official
Good Day Ms T Sadie 
Thank you for the positive feedback and for taking the time to bring to our attention your satisfaction with our service.  We are glad to hear that our staff have exceeded your expectations in ensuring that you have an unforgettable experience.  
Your compliment will be forwarded to the relevant factory and for the necessary recognition.

Kind Regards
Parmalat Customer Care
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