SC
Shanelle C

1 reviews | Active since Aug 2017

08 Aug 2017, 08:59

6 Pack Steri Stumpie Expired Before Expiry Date

<p>I purchased two 6packs of Steri Stumpie over the weekend for my babies 1st party to give to all the kids - i was horrified when an entire 6 pack was expired and off when the expiry date is set for 3 weeks from now - how can you possibly sell product like this when the health of our babies are involved. </p>

0
Replies (2)
Parmalat
Parmalat's reply08 Aug 2017, 10:37
Official

Good Day Ms S Chellan

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on ***and quote Ref: 17/08/180 for the complaint to be completed and escalated. A consultant is waiting to take your call.

Kind Regards

Parmalat Customer Care

***

Parmalat
Parmalat's reply08 Aug 2017, 11:26
Official

Good Day Ms S Chellan

We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 17/08/180.

Kind Regards

Parmalat Customer Care

***