MB
Mike B

1 reviews | Active since Mar 2017

24 Mar 2017, 16:26

1kg Low Fat Vanilla Yoghurt

<p>I have been buying the Low Fat 1kg Vanilla Yoghurt for years bnow, but about a month ago I bought one and when I opened it, it tasted of Granadilla complete with the pips!! I phoned the Consumer Line to complain and they assured me that I would receive a Voucher. I have not yet received this Voucher. Not good Customer srevice if you askme!!</p>

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Replies (1)
Parmalat
Parmalat's reply25 Mar 2017, 09:23
Official

Good Day Mrs M Brown

We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 17/03/816.

Kind Regards

Parmalat Customer Care

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