AK
Annemarie K
1 reviews | Active since Apr 2019
23 Oct 2020, 09:15
Terrible Service
I had a horrible experience with Park Plus where they damaged our car and then falsified the reports to show it was already damaged. They also didn't check the car with us and made us sign the blank page and added marks after. They refuse to fix it as they say their documents show.... Meanwhile their "documents" are just a picture of a car someone marked with pen, no description whatsoever. Added to that their apparent "valet" service giving your car back dirtier than you gave it in.
If I could give a negative rating I would.
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Park Plus's replyOfficial
09 Nov 2020, 12:03 Good afternoon Ms Kuhn, thank you for your feedback. As we have requested via email, when next you are in the vicinity of the airport or flying out of Cape Town, please could you bring your vehicle to us so that we can have our manager see what can be done about the scratch.
Park Plus's reply09 Nov 2020, 12:03
Official
Good afternoon Ms Kuhn, thank you for your feedback. As we have requested via email, when next you are in the vicinity of the airport or flying out of Cape Town, please could you bring your vehicle to us so that we can have our manager see what can be done about the scratch.