NP
Nesbert P

1 reviews | Active since Nov 2010

27 Jan 2016, 21:32

Africans Stay away from Park Inn (Fores****)hotel

Stayed at Park Inn Hotel in Fores**** for 2nights and upon checking out, we were indirectly accused of having taken a cloth that is said to be used as a dropped down on the bed. I couldn't understand what was being referred to as there was none in the room for the duration of me and my brother's stay there. I felt so embarrassed to be suspected of having taken something that was never there in the first place. I gave them the authority to check our bags to ascertain that we never took the so called cloth. Having realised the perception about Africans being an easy target, I insisted the searching of our bags which the two white gentlemen. We spoke and I made it clear that they had to check our luggage for our reputation sake. This was done and they found nothing... After searching the bags, the best I could hear from the senior guy was \all is fine"";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;681886;648;14;2;0;0;0;0;2;NULL;NULL;NULL;16/01/27 21:31;16/01/27 19:36;breaching nca;8,01E+12;;***;completed the form for card. was never send to HQ. no one investigated and when concern is raised about privacy..... the consultant laughs and think it is a joke;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;944862;701340;40;2;0;1;0;0;2;NULL;NULL;NULL;16/01/27 20:45;16/01/27 19:37;Incorrect Billing;***;Accounts Dpt;***;I hired a car from First Car Rental for two 2 and half month with super cover,I brought the car back to the Durban Branch with the emblem broken,invoices were done but incorrectly,The last two invoices shows that I owe R1250,When I queried the R1250 the response I got was R250 was for the fine handling fee which I understand and R1000 I was told kilometers were estimated as result of that I owe R1000 and also the damage money has not been taken yet .Query was escalated for investigation the response came back saying query has been closed I owe R1000,how do u close a query without giving full details,I need to know where does the R1000 come from and why likometres are being estimated yet there are records of kilometers for cars going in and out.i was given 200km per day which totals to 15000 for 75 days.You can not be playing with people's money like this.Your consultant can't even explain the bill even your account dpt guys say two different stories no one knows what's going on all you do is keep deducting money from my account with no answers.i still need the explanation where does the R1000 come from and the kilometers that you say I exceeded asap.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;167396;26;9;2;0;1;0;0;2;NULL;NULL;NULL;16/01/22 21:06;16/01/27 19:37;Outsurance Ethics in question. ;***;Wilbur Smith ;***;The service received so far from outsurance has been totally appalling. It would seem the client must now run around and sort out their own quotes. It was also mentioned that their policy has changed and they no longer send out assessors! They also now feel it not necessary to paint a full room, but only the wall affected, so be prepared for a patchwork paint job. Also for almost a week, it's not a problem to leave an elderly lady of 88 with a gaping hole in the ceiling. And now because of that none repair, a bare concrete floor. The geyser burst and was reported on Friday morning. It took my phone calls to get another company to replace on Saturday, so tough if you had no hot water. Your Manager Shelton Narraidu ? Is enough to make a person change insurance companies. His email etiquette is appalling. If needs be I will go to the insurance ombudsman over his idea that it's acceptable to splash a bit of paint on one wall. No where even once has there been an apology from this manager for the shoddy service. As I write this man has managed to drag this appalling situation out yet another day with no results. I may be a purple ball in the outsurance ad, ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;943419;808732;13;5;0;1;0;0;5;NULL;NULL;NULL;16/01/27 21:25;16/01/27 19:37;All was done professionally;N/a;Jessica;***;Got best service on buying my next 4 wheels from them. It was done expeditiously without having a hassle to go down to captwn to sort reg papers. I even had pleasure to drive my car there on holiday before they delivered it back to me all the way up to Johannesburg.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;378803;700685;38;2;0;1;0;0;2;NULL;NULL;NULL;16/01/27 21:24;16/01/27 19:41;Mweb upgrade to Webmail disabling sync on Outlook;***;Technical Support;***;I have been with iAfrica/Mweb for 23 years and their \upgrade\"" of yesterday has caused me more issues than anything else over the last 23 years. And it is still not resolved after spending several hours on the phone with Technical Support and one Technical Expert this morning at 08:00 and again tonight since 18:30. The result is that my email box in Outlook will not sync. The forward and backward instructions are too many to quote here"

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