Pargo service - code verification

Total disinterest by their call centre around the updating and accuracy of their collection point data base - notably Clicks. I tried e-mailing and phoning to explain that their data base accuracy and currency was at the heart of their business model. Relates to the fact that their base still shows Brigh****er Commons when this Centre was demolished two years ago and replaced with Ferndale on Republic. Asked to be transferred to Operational Management who would understand reason for my need to verify code. Total disinterest and refusal to escalate. No ability to talk to anybody/management in the organisation.