Pargo is not erious about business

i placed an order at Clicks and it was separated into two separate deliveries, the first one was done successfully no hassles, the second one i have been waiting two weeks and have called multiple times with no success. i was given ref *** after the matter was escalated and told that they did not find anyone at my address which is also not correct as there is always someone home and i have never received a call from the delivery guys when they are about to deliver or "did not find anyone "