Frustrated customer

Don't bother you will be wasting your time, was supposed to get my parcel in 3 business days but I'm on day 5 now and still waiting for feedback. No response on email support and social media, all they ask is for your tracking number to put you at ease but you wait whole day basically end of their business day so that they don't need to respond to you and when they manage to get in touch the next day it will be late during the day so you playing again a dodge no response game just for them to keep asking for your tracking number but can't even give an accurate update where they lost your parcel.

Tracking system that's 24/7 in real time should be removed from website because that's just a bunch of lies, they don't even know where their own drivers are and where they misplaced your packages!