BA
Branden A
1 reviews | Active since Jul 2011
24 Jun 2024, 13:15
Poor Communication and Parcel to incorrect Depo
Very unclear communication as my parcel has now been redirected as it went to an incorrect depo. No clear ETA has been given.
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Branden A's updateReviewer Update
24 Jun 2024, 15:16I should have made this a 1 star.
Response for P2G: "Unfortunately I am unable to make any outgoing calls to either customers or couriers. Our operators covering our live chat facility do so from their own chosen remote location. Whilst I may have access to a personal phone, I do not have the correct support or security to make a call, I'm sorry."
No one seems to have the responsibility to assist me with this company and there is no one else to contact. Shocking service. Worst experience from any courier I have ever dealt with and I have dealt with most of them.
Response for P2G: "Unfortunately I am unable to make any outgoing calls to either customers or couriers. Our operators covering our live chat facility do so from their own chosen remote location. Whilst I may have access to a personal phone, I do not have the correct support or security to make a call, I'm sorry."
No one seems to have the responsibility to assist me with this company and there is no one else to contact. Shocking service. Worst experience from any courier I have ever dealt with and I have dealt with most of them.
BA
Branden A's update24 Jun 2024, 15:16
Reviewer Update
I should have made this a 1 star.
Response for P2G: "Unfortunately I am unable to make any outgoing calls to either customers or couriers. Our operators covering our live chat facility do so from their own chosen remote location. Whilst I may have access to a personal phone, I do not have the correct support or security to make a call, I'm sorry."
No one seems to have the responsibility to assist me with this company and there is no one else to contact. Shocking service. Worst experience from any courier I have ever dealt with and I have dealt with most of them.
Response for P2G: "Unfortunately I am unable to make any outgoing calls to either customers or couriers. Our operators covering our live chat facility do so from their own chosen remote location. Whilst I may have access to a personal phone, I do not have the correct support or security to make a call, I'm sorry."
No one seems to have the responsibility to assist me with this company and there is no one else to contact. Shocking service. Worst experience from any courier I have ever dealt with and I have dealt with most of them.