***** business which leads to a bad experience for kids and parents.

Staff are clueless and not helpful on most of their products, no refunds are given on unused goods, store owners refuse to be contacted for further communication – a very ***** business operation which equates to a disappointing experience for the kids and parents.

Best to visit a well established pet store where they know what they're doing and can offer proper advice before you spend loads of money on your new pet.