Worst dining experience of my 45 year old life, ever!

I was there for a pre booked birthday party for the Sunday Lucnh Buffet. We arrived at the time of the booking only to be notified they did not book the seats we wanted and had to wait for a table to clear before being seated. 5 people. Once seated we wanted to start partaking in the buffet and found there was no plates. So we had to wait 5 minutes for our plates to arrive only to realize they dont have soup dishes either and had to wait an additional 5 minutes. When the plates finally arrived there was no starters to select from, only butternut soup (the soup was the highlight of the day together with the barmen). We then proceded to wait another 5 mins while they rushed to get us 5 samoosas and 5 brea****ls.

In their defense they did bring us freshly made onion rings as a starter....

When time for the main meals came around we were greeted with 2 pieces of razor thin meat of some sort with 0 taste and a gelatinous gravy, 2 small pieces of roast potato and a piece of chicken that felt like it had been cooked into a state of beef jerky. With the mains you should have a selection of 6-8 veggies but once again when we got to the veggies there was only bland yellow rice and burnt pumpkin. They did however have the same gelatinous gravy available to make the rice palatable.

When asked by the front desk lady how things were going i simply told her the beer tasted good and cold. When she asked about the food i very politely said that i had not enjoyed it at all. Her response to this was "Well go home and try and cook it better yourself." This was her response to a customer politely stating that the meals were sub standard. At no point had she shown any interest as to why i did not enjoy it. This was truly an horrible dining experience and i would highly recommend anyone to consider a packed of raw two minute noodles before dining at Pappa G's