PaperWalls
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
PaperWalls
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jul '26 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Sept 2016
11 Aug 2026, 12:18
Be Cautious
⚠️ WARNING – PLEASE BE CAREFUL BEFORE ORDERING FROM PAPERWALLS I am sharing my experience to warn other customers before they place an order with Paperwalls. I placed and paid for a wallpaper order on 28 July 2026 and received an order confirmation. According to their website, orders are supposed to be shipped within 5 days. However, I have received no shipping confirmation, tracking information or meaningful communication regarding my order. The website states that customers can expect a response to emails within 1 day. There is no telephone number provided, and email appears to be the only way to contact them. I have sent three emails and also contacted them through Facebook and Instagram, but I have received no response whatsoever. I have also become concerned about the business information displayed online. The address listed on the Paperwalls website is in Cape Town, while the address shown on their Facebook page is 13 Delphi Street, Sandton. When I investigated this address, it appears to be associated with Excel Printing and I could not establish a connection between that business and Paperwalls. At this stage, I have paid for an order and have not received the goods or any response from the company. I am posting this review so that potential customers can be aware of my experience and do their own research before making any payment. Paperwalls, I would appreciate a response regarding my paid order and an explanation for the lack of communication. ⚠️ Please be cautious and investigate thoroughly before ordering or making payment.
Helpful (0)
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Anonymous
1 reviews | Active since Sept 2016
11 Aug 2026, 12:18
Be Cautious
⚠️ WARNING – PLEASE BE CAREFUL BEFORE ORDERING FROM PAPERWALLS I am sharing my experience to warn other customers before they place an order with Paperwalls. I placed and paid for a wallpaper order on 28 July 2026 and received an order confirmation. According to their website, orders are supposed to be shipped within 5 days. However, I have received no shipping confirmation, tracking information or meaningful communication regarding my order. The website states that customers can expect a response to emails within 1 day. There is no telephone number provided, and email appears to be the only way to contact them. I have sent three emails and also contacted them through Facebook and Instagram, but I have received no response whatsoever. I have also become concerned about the business information displayed online. The address listed on the Paperwalls website is in Cape Town, while the address shown on their Facebook page is 13 Delphi Street, Sandton. When I investigated this address, it appears to be associated with Excel Printing and I could not establish a connection between that business and Paperwalls. At this stage, I have paid for an order and have not received the goods or any response from the company. I am posting this review so that potential customers can be aware of my experience and do their own research before making any payment. Paperwalls, I would appreciate a response regarding my paid order and an explanation for the lack of communication. ⚠️ Please be cautious and investigate thoroughly before ordering or making payment.
0
Replies (0)WB
Wallace B
1 reviews | Active since Jul 2026
23 Jul 2026, 14:23
Non-delivery of paid order + ignored emails – Paper Walls
I paid R1,308.49 on 8 July 2026 for Order PW-1030 (custom wallpaper) from Paper Walls. Their website states orders ship within 4–5 days and that they respond to emails within one working day. I sent multiple emails from 17 July onwards requesting status and tracking. All were ignored until 21 July, when they finally rep**** but still provided no tracking number or shipping confirmation. I followed up again on 22 July specifically requesting the tracking number and expected delivery date by close of business that day. As of 23 July there has still been no response. It is now 15 days after payment with no delivery and no proper communication. I am requesting a full refund of R1,308.49 and have initiated a chargeback with my bank.
Helpful (0)
|Replies (0)WB
Wallace B
1 reviews | Active since Jul 2026
23 Jul 2026, 14:23
Non-delivery of paid order + ignored emails – Paper Walls
I paid R1,308.49 on 8 July 2026 for Order PW-1030 (custom wallpaper) from Paper Walls. Their website states orders ship within 4–5 days and that they respond to emails within one working day. I sent multiple emails from 17 July onwards requesting status and tracking. All were ignored until 21 July, when they finally rep**** but still provided no tracking number or shipping confirmation. I followed up again on 22 July specifically requesting the tracking number and expected delivery date by close of business that day. As of 23 July there has still been no response. It is now 15 days after payment with no delivery and no proper communication. I am requesting a full refund of R1,308.49 and have initiated a chargeback with my bank.
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Replies (0)