Good food, waiters service was a little disappointing

Went to this restaurant this evening (15th October 2018) to Celebrate my moms birthday, I booked the table for 7:30pm and we decided to have their pizza and pasta special.

We never got the option of having starters or were offered starters, so we decided to go straight for the main meal. The lasagna came and we still had to wait more than 5 minutes before the manager came to let us know that the pizzas were going to be a few minutes due to an issue in the kitchen and they appologised, we waited a further 5 - 10 minutes before the pizzas arrived. in this time the lasagna could have gone cold.

We then ended the meal and were waiting for the waiter to return to offer us coffee or dessert, my mom was given her ice-cream to celebrate her birthday, and a few minutes later we wanted to order dessert and coffee to end off the meal, next minute the waiter says to us he will check if the kitchen is still open and and then we can order. We then get told the kitchen is Closed and nothing more can be ordered and weren't even given the option of ordering coffee.

This started off as a good evening and ended off in a bit of a disaster as the waiter made the dessert option not possible because we did not know when the kitchen would be closed and were not given a heads up that it would be closing soon, therefore it ended kind of badly and very disappointed as this was my second time I have eaten there.

If this is what the service is like when the restaurant is almost closed and dessert is not an option then I'm not sure if i would want to return, dessert is optional but if a patron orders it and the kitchen is closed I'm sure the waiter can make a plan by speaking to the manager and possibly organising a take away instead