2 hrs waiting for food

We asked Brian, if we could order off the table /birthday menu, for 1hr 30 minutes he was avoiding to give us feedback , while serving other tables, I got to the restaurant at 14:30 and left at 16:15, as I realised I have waited so long just to place an order for fillet piccante and a drink, and feeling uncomfortable to be served by a waiter who seemed not to care how I was feeling and showing insensitivity