This company just takes your money and sends you nothing...

I ordered 1 item from these people on 20 September 2018 (thankfully only spent a little money). On 2 October, I received an e-mail advising that my order had been despatched and a tracking number was given. When I tried to track my order through the website given by Foxy Beauty, I received a message to say "sorry the page you are looking for cannot be found". I wrote to Foxy Beauty on 3 October to ask them what the problem was; received no response. I wrote again on 5 October and received a reply "We will follow up with the shipment company to find out what is going on and get back to you." A bit later that day, I received another reply "We just tested the page and everything looks fine on our side". However, the one tracking site that they supp**** still shows "sorry the page you are looking for cannot be found" and the other says that my parcel is en-route to the SA Post Office (I was never asked for a postal address and also never told this was going to be posted from China)!!! When I try to find out where my parcel is through the post office website, I get the message "Partial or no tracking information is available for this item posted in Hong Kong. You may try the tracking service provided by the post of Hong Kong"!!!!!!?????? Foxy Beauty are obviously only pretending to be a South African company. They are also obviously only pretending to be a professional company. I'm not expecting to receive my order and strongly advise everyone NOT TO ORDER FROM THESE ******.