PANDORA SOUTH AFRICA

End of Dec last year, I've ordered a bracelet online from Pandora on their sale. The price was R419. Plus R69. 95 courier fee. I paid via FNB app R488. 95. After a couple of weeks I still haven't received an order nr or the item purchased. So I send an email enquiring about my order. They phoned me back after a day or two, and said that there was a glitch in the system and the bracelet was not available for that sale price. I requested a refund. After about a week, the R419 was reversed back to my account, but not the courier money. After going back and forth sending emails and messages, I'm still waiting to be refunded the R69. 95 for postage paid. It is not a lot of money, but the fact that it wasn't my fault that they couldn't deliver the item ordered.