JW
Jacinda W
1 reviews | Active since Sept 2015
28 May 2024, 18:33
Exceptional Service from Kaira and the Pandora Team
I was gifted a Pandora bracelet for my birthday on 16th May 2024 and unfortunately my husband had ordered the wrong size . I phoned the customer care line and got hold of the delightful Kaira who guided me step by step on how to log my return , fill in the return form and select the right size . I sent the return back on the 17/05/24 via courier ( from a rural outlying town ) and followed up on 22nd May 2024 and was told that Kaira had my replacement bracelet packaged and ready for courier collection ! I received my bracelet yesterday ! Thank you Kaira and the Pandora team ...exceptional service
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