Think twice before trusting rental agents

I was told the company Pam Golding was professional, capable and trustworthy when it came to business matters. I WAS TOLD WRONG! This agency do not seem to regard collecting rental a major priority. Because of this agency's lackadaisical attitude to money I am tens of thousands out of pocket.How did I let it spiral? For about four years I never got a statement, just odd payments in dribs and drabs.How stupid was I to trust them with my asset and to manage my finances? On discovering the dismal state of affairs last year, the head of this branch ignored my requests to step in and handle the matter yet his staff claimed I was their \top rental client?"And you guessed it...the inevitable happened"