The worst experience with Gwen Kenmuir (agent)

I am only rating a 1 because I have no option to rate a zero. Looking for a property is draining and exciting at the same time, the last thing you need is an agent who lacks enthusiasm and treats you like they are doing you a favour. We had the most unpleasant experience with Gwen Kenmuir, she was not providing us with any information on the house, we had to even ask if she isn't going to take us through and even after that we literally just walked around with zero details of the house and she walked away when I was talking to her asking questions. That just shocked me!! Although the house is not hers, we decided not to do anymore business with her going forward. The customer should not have to feel like this simply because the agent lacks simple customer/people skills.