PGP Roodepoort: Not worth the pain. WOULD NOT RECOMMEND.

After our tenant renewed his lease for a year, Pam Golding Roodepoort went hands-off entirely. I only found out some months down the line that the tenant had brought multiple maintenance needs to PGP's attention in the year before and they had acknowledged it and done absolutely nothing about it - not even let me know. The tenant finally came to me as the landlord to threaten legal action if it wasn't dealt with. I started emailing PGP weekly, then almost daily to try and get them to get maintenance workers in since I live across the country. They had endless excuses and apologies, but simply wouldn't get to it, even after taking my complaints to a national head-office level. After months of pain, I had to get my own contractors in. By this point our tenant had decided he was done and would not renew again. We lost a tenant because of PGP. WOULD NOT RECOMMEND. Additionally, when it came time for the tenant to move out, PGP had lost (or perhaps never had) the entrance inspection documentation and so we couldn't withhold the deposit for needed repairs to the walls, doors and ceilings that the tenant had left for us to deal with. The tenant threatened legal action again if we didn't release his deposit and instead of protecting our interests, PGP took no action except to tell us that we had a problem. We have had to re-tile, re-paint, repair and replace items in the unit, costing 10% of property value. PGP Roodepoort caused a year of pain. In the strongest terms I would warn you against working with PGP.