Pathetic customer service from Pam Golding Three |Rivers

No wonder their ratings is so poor, they have absolutely no customer service. The three rivers branch that we are dealing with treat their customers as garbage it takes ages to get information out of them hence the reason, we went to the owner directly to cut them out of the rental equation and pay the owner directly. Our account is in a Credit with them, and they are doing a recon for more than 2 weeks now. And if you speak to the so called superior of the office ""Anne"" she says the accounts lady is busy with the recon and she can't tell when she will be finished.....Pathetic customer service I'm glad they are out of our lives and will warn anyone I meet in future dealing with them to try and avoid by all costs.