Pam golding's negligence and poor maintenance cost me my rental deposit and more.

I rented a property with @Pam golding, under the agent Sam Ward from May 2019, when I moved into the property there were alot of things that needed to be repaired and alot of issues that needed to be resolved but never was and amongst them was the leaking geyser which was never repaired, the cottage which the owner stored her things and was supposed to come collect them a month later because she was abroad as never handed t me however, I was paying full rent. I had enough of Sam's lies and their disrespect for my time because over 7 people scheduled an appointment with me to fix the geyser but only came to look at it and left. So with the geyser leaking, this means it is affecting both the water and electricity bill! On a monthly basis they sent a statement compiled by them stating the rental amount due with services involved, despite them always promising to sort the leakage, I paid the full amount without fail. I gave them 2 months notice to vacate the premise by end of September.Mid-September they sent me the electricity bill from May to September amounting to over R10 000 and they said they will reserve some of the money for statements to come, now they took my R18 000 deposit and upon that still claim I owe them. The geyser was never resolved, instead when they came to do the inspection, Sam Ward told me to switch off the geyser because at the rate the water is leaking, she is scared it might burst but during our occupation, it didnt matter to them.

The email of the account was from Suanne Cummins, the administrator whom claims she forgot to sent the bills in time and I have to settle it together with the interest accumulated as result of leaving the account in arrears. I have communicated tirelessly via email to Cindy Debeers whom has never shown any concern nor responded.

Their negligence and poor service delivery is costing me a fortune!