Abuse by Agent Grace Antunes

0n the 19th November 2022, I arranged to view a property with Pam Golding. The agent that originally showed me the house the day before was unavailable therefore Grace Antunes came through to open the door so that my wife could see the house in order for us to make a decision on putting in an offer. Upon arrival of the agent to the property, before even greeting my family and I, she proceeds to tell me that my wife looks like my daughter in an insulting manner. Thereafter the insults started to pour out as follows:

1. Why do you need such a big house in a very condescending tone to me? 2. Can you afford this house? even after telling her over 5 times that we are pre-approved and have a substantial deposit. 3. Whilst showing us the downstairs, she receives a call and leaves us alone to roam the house unknowingly. 4. Since my wife's parents are coming to live with us as we take care of them. She kept throwing comments about them paying for the house insinuating that we have no money. 5. During our conversations there were a lot of subliminal racial slurs and profiling which we did not appreciate like the "you people" phrase and talking about Indian people . 6. The final nail in the coffin was her narrow minded career questioning of us as she asked if we worked for the bank and when we rep**** no she explicitly said too bad for you.

We really loved the house and wanted to put in an offer but unfortunately due to the way we were treated by Grace Antunes we walked away in search of another agent as we just could not endure the abuse by Grace Antunes.