25 year warranty not honoured by Palram after 1 yr

<br> Dear Hellopeter.<br> Below is an exact copy of an email(dated September 2013) i sent to the Manufacturer Suntuf/Palram Industries<br> :<br> Dear Sir(Igal Sunik)<br> <br> Just under a year ago we were building our new home in Lakefield<br> Benoni when we decided to use Suntuf polycarbonate sheets to erect an enclosed<br> carport.<br> We purchased(from a supplier in Boksburg) sheets for a double carport convinced that Suntufs superior<br> quality would see us through approx 25 years of carefree enjoyment.<br> About two weeks ago to my utter disappointment i noticed that one or two of these sheets had<br> holes in them.I was not expecting this at all given that Suntufs warranty on these<br> sheets is \extensive".<br> Kindly advise as to a way forward.<br> Thanking you in anticipation of your earnest attention.<br> <br> <br> Regards<br> <br> Mahomed Seedat<br> After leading me on for several weeks i was referred by Igal Sunik to the Supplier in Boksburg(Sheeting<br> Direct) who justifiably(i did not keep my invoice) referered the matter back to Suntuf who simply ignored me.<br> The product carries a 25 YEAR WARRANTY!Ultimate responsibility must be that of the manufacturer.Polycarbonate Sheeting is not around for 27years.I need to have recourse of some sort!"""