Theft of guest property at Pam Lodge Amanzimtoti

I checked in at Palm Lodge Amanzimtoti on December 31, 2021 around 22h00. After I took a quich shower i locked my room and drove into town for a quick errand and came back to notice that my travel bag with clothes and electronics were ******, my room was still locked and no sign of forceful entry. The Pal Lodge owner, Larry Giovanna, assured me that his insurance will settle the loss in less than 48 hours. It is clear that my room was accessed by someone with a key. Several weeks later Mr Giovanna informed me that the insurerers are repudiating the claim because no forced entry can be proven, and still the owner refuses to compensate my loss while indications are that he neglected to insure the safety and security of his guests and to ensure that his rooms are secure enough to make sure that his guests can claim from his insurers without the risk of a repudiation basis that the rooms can be accessed without a forced entry - which is negligence on his part. I lost priceless personal effects and he just shrugged his shoulders relying on some disclaimers and indemnities that were signed. I suspect an inside job by one who had a copy of the room key