LB
Lisl B

1 reviews | Active since Nov 2011

05 Nov 2019, 09:11

Paladin stalling the claim?

Good day

On the 4th of September I was in an accident with your insurer. Al the requested information was send in weeks ago yet I had no correspondence or resolution. Then I was informed it is awaiting management approval. I have since e-mailed three times. The first time to ask how long this will take, which received no reply and then to say I am still waiting for an answer and THEN to ask why I am being ignored. The contact person is Jane Ramaila. can send the claim number etc. privately.

Regards Lisl Booysen

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Replies (1)
LB
Lisl B's update18 Nov 2019, 10:10
Reviewer Update
Jane Ramaila could not care less! Does not reply to any emails. The claim has been approved and signed. Now what? No reply or confirmation. Also when I informed them that the name on the claim is wrong (My ****en name), again ignored. So I signed - with my real legal name. Idiots.