1 reviews | Active since Mar 2017
delays in finalizing my third claim
<p>On 26th of November paladin client caused damage on my vehicle, I submitted all documents they asked for their party claim on January they sent an assessor to check my claim @ Ross champions. Since the accident paladin has never contact me even a minute call I always did the calls . For over 3 weeks I have being calling EILEEN she always I told me they are offline , I use my car to take my kids to school and do my business now I can't afford to do all this now I'm using public transport for kids now but Paladin failed to understand my situations. If they offline forever I need a car I can use it almost 3 months this happened. I'm not asking a favour from them but I claimed from Paladin's who pays a premium for party cover</p>
Hi Peter,
I haven't hear from you .. any update?
Hi Peter,
I haven't hear from you .. any update?
Dear sir. As you rightly point out, you are not our insured but are a third party attempting to make a claim in law against our insured. You will appreciate that our first duty is to our insured and this includes not entertaining third party claims if no liability is present. We are discussing the matter with our insured and their driver and will revert to you in due course.
Dear sir. As you rightly point out, you are not our insured but are a third party attempting to make a claim in law against our insured. You will appreciate that our first duty is to our insured and this includes not entertaining third party claims if no liability is present. We are discussing the matter with our insured and their driver and will revert to you in due course.
Thanks for your help Peter... we have sorted it out
Thanks for your help Peter... we have sorted it out