One bad banana or lack of training ?

My first visit here today and I am not impressed. I hope it’s just a case of our waitron having a bad day - because this happens - life happens. First she started by citing that there’s a “strict policy” on small plate orders - sure we understand the grace and finesse of tappas and small plates - but to threaten that there’s a strict policy ???

Next one of our party asks for a napkin for her hands - our waitron put on a frown and feigned confusion and told her she could wash her hands in the “toilet” - she actually said “toilet” - which left us disgusted.

10 minutes later she walks over with a full tray of lovely white napkins and serves other patrons along the way and finally serves us cold wet napkins. I asked her why she first indicated they did not have napkins and she answered that she thought we wanted wet wipes - what lack of class is this ?

I ordered a cappuccino and chocolate mud cake - the cake came served 15 minutes after the cappuccino and I was not given the option of serving preference.

I’m sure this is a top class establishment - I see two 5 star reviews but this was certainly not our experience.

The owner should be taking better care at ensuring the service matches the menu

NOT IMPRESSED …

One bad banana made the whole experience terrible