Packaging Centre is a big time waster

Did online quote request for monthly packaging. Heard nothing. Called. Got incorrect quote. Called again. Got correct quote. Rep**** asking if products are in stock? Heard nothing. Called. Told, "yes, just come pay and collect". Made this mistake before, asked again. Told, "wait, I'll call you in five to confirm". Hear nothing. Get a mail a day two later, "Yeah, we've got stock". Drive through the next day. They can't find the quote and have to do a new one. Even though we gave them a copy of the quote. We pay. Then some of the products are out of stock. Start doing a partial refund. Then no wait, they do have the stock. Then no wait again, something else is out of stock. Sooo much time and effort to buy some boxes. Would have been cool if they gave us the available stock and delivered the shortfall whenever. But no, I need to now go through the whole process again in a week or two then drive through again. No thanks. PCM has moved onto our B-List of suppliers:(

Update: Mailed them as requested. Heard nothing back. Called today. They didn't call back. Just more of the same. Another update: Ida returned my call. Said that they're not interested in the complaint and say it's ********* to leave a negative review. Ida then **** about having rep**** to my email. Now I know where the rot starts. Won't be going back.