HOW WAS I SUPPOSED TO KNOW THAT THE CAR AIRCON IS FAUTLY? IT WAS STILL COLD - I AM ONLY REALISING NOW SEEING THAT SUMMER IS APPROACHING

I am so dissatisfied with the services I have been receiving from Ndumiso Masondo. This is my attempt to seek intervention. I hope to receive a call or an email informing me to bring the car in so they can look at the air-conditioner of the car I am currently leasing from them. This is his email address: ***