WHY IS IT TAKING SO LONG?

We purchased in cash a Volvo XC90 from Paarl Motors on 30 March 2015 to the amount of R99 995.00 and was advised that no discount will be given as they would attend to defects on the vehicle. We had a provisional service for the vehicle with Volvo in Cape Town but Paarl Motors advised us to cancel as they would send it to their service department. We were told that the vehicle was to be brought back to them by the 22 April 2015, which we did. We provided them with a technical report from Dekra Road Worthy Centre for the defaults on the vehicle and provided them with the contact details of Turbo Exchange for their report. Thus far we have been calling their service centre for update on the service of the vehicle and no date of the delivery of the vehicle has been finalised yet. The servicing of the vehicle has now reached 2 months going into 3 months and we have not received the vehicle.