Poor customer service

I went to a P&A store in Hyde Park on the 3rd January 2024.

I was buying files and dividers for my client project, I was under pressure to get back to the office and finish the packs for my presentation the next day.

I got to the tills, got this slow teller who clearly didn't know what she was doing, she was chatting to the other teller while helping me, I had to tell her that I need to get back to the office.

I handed her my debit card to pay, she chose the wrong payment option, which required my personal details and my bank card numbers, so I asked her what she was doing asking me for my personal details for a debit card payment? She then woke up and she called the Supervisor to assist her, the payment had already went through and she still wasn't sure, the Supervisor took my details and said they will call me if they needed more information as to not keep me there any longer, I was not impressed with their service at all.