Trip cancelled twice due to no delivery.

I ordered camping equipment for pur camping trip last weekend. The order said delivery would be the Thurs before we left. Unfortunately it wasnt ready and we had to cancel our trip. Then... a gentleman called me to advise me that the courier company has my order and will deliver by Monday/Tues. I asked for him to try his best ti try arrange early delivery. He promised to get back to me. Still.no word.

It is now Tues and still nothing. My family is meant to go on the postponed trip tomorrow, and guess what. Once again we have to disappoint our kids as this is theor first camping trip.

This.is so appalling as Oztrail is a reputable company and their merchandise is not cheap!!! I am awaiting communication ***