DO NOT PAY THROUGH OZOW OR ANY OTHER GATEWAY

On 21 Nov 2024 I ordered a 10.5kg Whirlpool Top Loader Washing Machine from My Techhouse.online and paid R13999 by means of OZOW payment. The OZOW payment went through the FNB account as My Technology House. To date I have not received the washing machine, neither have I been able to speak to any person at My Technology House. They do not answer their phones, nor do they respond to any emails. According to my opinion, both Ozow (who deals with all the major banks) and My Technology House are responsible for de*****ing me out of R13999 and both these companies should be banned from doing online business and they should be fined heavily. I am out of pocket of R13999 and I do not have the washing machine which I paid for. I do NOT have money to just pay for another Whirlpool Washing Machine. In my opinion, never pay through some or other gateway. You do not have a proof of payment, you cannot contact them, you cannot reverse your payment. Online business in South Africa is the best way to de***** people of their hard earned money with absolutely no consequences for the online business or the payment gateway.