NP
Nancy P

1 reviews | Active since Oct 2022

16 May 2023, 15:42

Pathetic Service

I joined this card finding it cheaper then medical aid. At first i could purchase whenever i loaded money on the account but for the last 3 months i was unable to use the card and they couldn't give any reasonable explanation as per the conversations below: Good day Hi Nancy Your card is active โœ… ๐ŸŽ„Share your Referral Link and get R25๐ŸŽ topup reward per referral. Your referral also gets R25๐ŸŽ

Your balance is R463.31 How may I help you? Have the technical error being resolved yet? You have been transferred to a Live Chat. An agent will assist you shortly (during office hours) ?????????????? Good day

No, We are awaiting feedback of when the system will be working, Apologies for the inconvenience caused. Live Chat with an agent has ended.

WhatsApp 'help' to start a new Live Chat.

Have a nice day๐Ÿ™‚ Good day Hi Nancy Your card is active โœ… ๐ŸŽ„Share your Referral Link and get R25๐ŸŽ topup reward per referral. Your referral also gets R25๐ŸŽ

Your balance is R463.31 How may I help you? Have the technical error being resolved yet? You have been transferred to a Live Chat. An agent will assist you shortly (during office hours) You cant refer people if the card isnt working Good day

There is a technical fault somewhere in the system (NOT OYI) which is out of our control. We are awaiting feedback of when the system will be working, Apologies for the inconvenience caused.

Kind regards Live Chat with an agent has ended.

WhatsApp 'help' to start a new Live Chat.

Have a nice day๐Ÿ™‚ Good day Have the technical error being resolved yet? Hi Nancy Your card is active โœ… ๐ŸŽ„Share your Referral Link and get R25๐ŸŽ topup reward per referral. Your referral also gets R25๐ŸŽ

Your balance is R463.31 How may I help you? You have been transferred to a Live Chat. An agent will assist you shortly (during office hours) Live Chat with an agent has ended.

WhatsApp 'help' to start a new Live Chat.

Have a nice day๐Ÿ™‚ How does a chat end when no one answered the question? You have been transferred to a Live Chat. An agent will assist you shortly (during office hours) Live Chat with an agent has ended.

WhatsApp 'help' to start a new Live Chat.

Have a nice day๐Ÿ™‚ How does a chat end when no one answered the question? You have been transferred to a Live Chat. An agent will assist you shortly (during office hours) Live Chat with an agent has ended.

WhatsApp 'help' to start a new Live Chat.

Have a nice day๐Ÿ™‚ How does a chat end when no one answered the question? You have been transferred to a Live Chat. An agent will assist you shortly (during office hours) Live Chat with an agent has ended.

WhatsApp 'help' to start a new Live Chat.

Have a nice day๐Ÿ™‚ THIS IS REALLY PATHETIC SERVICE!!!!! You have been transferred to a Live Chat. An agent will assist you shortly (during office hours) Live Chat with an agent has ended.

WhatsApp 'help' to start a new Live Chat.

Have a nice day๐Ÿ™‚ They will sent you reminders in the middle of the night to top up but when you ask when you can use the card you get a run around.

0
Replies (0)