Oyi medical card is a ****.

This company ****med me, I have a medical card that I was paying towards, after some time I needed my fund and I was told to claim a cashback, after I claim I was advised that the claim was summitted and I should wait, it has been 3 months now and every time I follow up on my claim I get told I should wait it was sent to accounts. About a month back they sent me a message saying my card is no longer active and when I enquire they don't respond. This company ****med me of my money.