Oyi card

Oyi is steeling your money. Emty promises, I've been struggling since May 2023, to get a refund on my money, because the card is not working, keeps ons declining. When i send reminder refund, I'm told a request has been send, sorry for the delay, it's going on since May month... Oyi, just refund my money, stop sending me messages of a refund in process...