aA
avanzyl A
1 reviews | Active since Jun 2017
14 Jun 2021, 11:22
**** Customer Service
A lady phoned me today that is terribly rude and has no customer service.
Eventually when i get a second to ask a question the woman keeps on interrupting me and changes the subject.
When i ask her how do i sign up for the medical aid that she was speaking of she TOLD ME I DO NO QUALIFY FOR THE MEDICAL AID!!!!
WHY DO YOU PHONE CUSTOMERS IF YOU ARE RUDE AND ARE NOT WILLING TO HELP THNE
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OYI Medical Card's replyOfficial
14 Jun 2021, 11:38Hi Anton, may you please email your details to *** for us to investigate and resolve this matter. This is not how we treat our customers. Oyi is not a medical aid and everyone is welcome - seems there is a huge misunderstanding on our part which we must deal with. Apologies for the bad experience.
OYI Medical Card's reply14 Jun 2021, 11:38
Official
Hi Anton, may you please email your details to *** for us to investigate and resolve this matter. This is not how we treat our customers. Oyi is not a medical aid and everyone is welcome - seems there is a huge misunderstanding on our part which we must deal with. Apologies for the bad experience.