Horrible service for months

Good day.

Are you guys a **** or what?

Have claimed 3rd party like 2 months ago and we had communication until an assessor was appointed which was over a month ago. At one point the contact details provided just stopped working and my emails where never responded anymore. Vanessa keeps on asking for an extra 5 days whenever I call and still I have to runaround as if m begging.

What is so difficult to assess a claim for over 2 months? Do you really think we are that crazy to go on with your delay tactics forever? M going to sue your client for every penny I used since the accident on the vehicle and they will deal with you.

Your service is horrable to the last degree and you always think you dealing with illiterate people. Useless staff