Poor Service

<p>I am still waiting for someone to come install my OVHD its been 2 days already and i have activated it but it does not work with my current Dish. when you contact the customer careit first takes almost R80 airtime just to get hold of an agent and then the call centre agents have attitudes and tell me that i need to get my own installer to come realign my dish which is an extra cost .Come on this is not what gets advertized on television..HELP please</p>